Shipping policy

Shop with confidence knowing your order will be processed within 2 days. We ship internationally, the shipping times vary based on location.!

SHIPMENT CONFIRMATION

You will receive a shipment notification e-mail once your order has shipped.

CUSTOMS, DUTIES, AND TAXES

TEMAI is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

If any products damaged or lost during shipping or you received your order damaged, please contact our support team directly to file a claim (Sultan@temai.ae). Please save all packaging material and damaged goods before filing a claim.

RETURN POLICY

We have created a separate page to explain our return policy. Click here to know more.

Contact Email: Sultan@temai.ae